PetDesk incident

Phones Transcripts Issue

Notice Ongoing View vendor source →

PetDesk is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 04:56 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Jun 25, 2026, 04:56 PM UTC

Update timeline

  1. investigating Jun 25, 2026, 04:56 PM UTC

    Currently receiving limited reports of missing transcripts. Transcripts appear to be available now, but we are investigating why they may be missing for some clinics during a time period earlier this morning. Will post updates here as they become available.

  2. monitoring Jun 25, 2026, 06:31 PM UTC

    We're now monitoring this issue. Transcripts have been processing normally for some time after a backup in our processing queue. Any missed transcripts will be re-processed this afternoon.