PetDesk incident

Dashboard Performance and Availability

Notice Resolved View vendor source →

PetDesk experienced a notice incident on December 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:06 PM UTC
Resolved
Dec 02, 2025, 10:00 PM UTC
Duration
—
Detected by Pingoru
Dec 03, 2025, 03:06 PM UTC

Update timeline

  1. resolved Dec 03, 2025, 03:06 PM UTC

    System contention caused by an errant database query caused PetDesk Dashboard to experience sporadic performance issues and even failed page loads during this time. The query was identified and terminated permitting the system to recover. Procedures have been updated to mitigate an issue like quicker and a long term fix is being developed. Apologies for the inconvenience.