PetDesk experienced a major incident on May 26, 2026 affecting PetDesk Communications Dashboard Login and Provider Communications Dashboard, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
PetDesk Communications Dashboard LoginProvider Communications Dashboard
Update timeline
- identified May 26, 2026, 02:58 PM UTC
We have identified an issue with the performance and loading of the PetDesk Dashboard. Our team is currently investigating and working to resolve this problem. This incident will be updated with additional details once received.
- resolved May 26, 2026, 03:27 PM UTC
We are pleased to report that the performance issue has been resolved! Pages on the PetDesk Dashboard will now load as expected, and performance has returned to normal. If you continue to experience problems, please reach out to PetDesk Support at [email protected].