Personio incident

Partial service disruption

Minor Resolved View vendor source →

Personio experienced a minor incident on January 13, 2026 affecting Overall System availability and Public API, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 03:14 PM UTC
Resolved
Jan 13, 2026, 04:04 PM UTC
Duration
49m
Detected by Pingoru
Jan 13, 2026, 03:14 PM UTC

Affected components

Overall System availabilityPublic API

Update timeline

  1. investigating Jan 13, 2026, 03:14 PM UTC

    We are currently experiencing some issues with our v2.0 API: - Some API endpoints may not be reachable and will return HTTP 404 Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Jan 13, 2026, 03:25 PM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved Jan 13, 2026, 04:04 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!