Personio experienced a minor incident on January 19, 2026 affecting Overall System availability and Documents & E-Signatures, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Overall System availabilityDocuments & E-Signatures
Update timeline
- identified Jan 19, 2026, 10:10 AM UTC
We are currently experiencing some issues with requesting eSignatures. The affected actions are: - requesting signatures - signing a document in Personio - downloading audit trail Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- resolved Jan 19, 2026, 01:39 PM UTC
This incident has been resolved.