Personio incident

Partial service disruption

Minor Resolved View vendor source →

Personio experienced a minor incident on February 17, 2026 affecting Overall System availability and Personio Payroll DE, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 12:34 PM UTC
Resolved
Feb 20, 2026, 01:00 PM UTC
Duration
3d
Detected by Pingoru
Feb 17, 2026, 12:34 PM UTC

Affected components

Overall System availabilityPersonio Payroll DE

Update timeline

  1. identified Feb 17, 2026, 11:48 AM UTC

    We are currently experiencing some issues with the module Payroll. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Feb 17, 2026, 12:34 PM UTC

    We have temporarily blocked the approval of the payroll while we are working on fully resolving this partial disruption. Update: Our Personio Payroll customers can approve the payroll as usual again.

  3. identified Feb 17, 2026, 05:16 PM UTC

    Customers using Personio Payroll are not impacted by this partial disruption anymore. We are working on a solution for customers using the DATEV-Integration. We will keep you updated here.

  4. identified Feb 17, 2026, 05:28 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Feb 20, 2026, 08:18 AM UTC

    We have implemented a fix and are monitoring it right now. The system is stable.

  6. resolved Feb 20, 2026, 01:00 PM UTC

    This incident has been resolved.