Partial service disruption

Update timeline

1. identified Feb 17, 2026, 11:48 AM UTC

   We are currently experiencing some issues with the module Payroll. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. identified Feb 17, 2026, 12:34 PM UTC

   We have temporarily blocked the approval of the payroll while we are working on fully resolving this partial disruption. Update: Our Personio Payroll customers can approve the payroll as usual again.

3. identified Feb 17, 2026, 05:16 PM UTC

   Customers using Personio Payroll are not impacted by this partial disruption anymore. We are working on a solution for customers using the DATEV-Integration. We will keep you updated here.

4. identified Feb 17, 2026, 05:28 PM UTC

   We are continuing to work on a fix for this issue.

5. monitoring Feb 20, 2026, 08:18 AM UTC

   We have implemented a fix and are monitoring it right now. The system is stable.

6. resolved Feb 20, 2026, 01:00 PM UTC

   This incident has been resolved.