Personio incident

Partial service disruption

Minor Resolved View vendor source →

Personio experienced a minor incident on March 24, 2026 affecting Overall System availability, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 02:35 PM UTC
Resolved
Mar 27, 2026, 12:48 PM UTC
Duration
2d 22h
Detected by Pingoru
Mar 24, 2026, 02:35 PM UTC

Affected components

Overall System availability

Update timeline

  1. investigating Mar 24, 2026, 04:13 PM UTC

    We are currently experiencing some issues with salary imports. The following features are affected: - Imported salaries utilizing the 'view salary columns' template may not be visible after importing. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Mar 24, 2026, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 25, 2026, 10:13 AM UTC

    We are continuing to implement a fix.

  4. identified Mar 25, 2026, 02:04 PM UTC

    Work on a fix is currently still ongoing.

  5. identified Mar 25, 2026, 04:55 PM UTC

    We are making progress on resolving the issue.

  6. identified Mar 26, 2026, 08:46 AM UTC

    We continue to make progress towards resolving the issue.

  7. monitoring Mar 27, 2026, 12:04 PM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  8. resolved Mar 27, 2026, 12:48 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!