Perk Box had 6 outages in the last 2 years totaling 224h 32m of downtime — averaging 0.2 incidents per month.
There were 6 Perk Box outages since August 1, 2024 totaling 224h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to ongoing maintenance, some platform functionality has been temporarily paused.
This incident has been resolved.
We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that faces Android users being unable to complete payments on the App.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.
This incident has been resolved.
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Issue identified with the payment processing.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.