Perk Box incident

Flexi and reward wallet transaction outage

Notice Resolved View vendor source →

Perk Box experienced a notice incident on July 1, 2025, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 07:06 PM UTC
Resolved
Jul 03, 2025, 06:25 PM UTC
Duration
1d 23h
Detected by Pingoru
Jul 01, 2025, 07:06 PM UTC

Update timeline

  1. investigating Jul 01, 2025, 07:06 PM UTC

    We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.

  2. monitoring Jul 02, 2025, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2025, 06:25 PM UTC

    This incident has been resolved.