Percy incident

Intermittent API timeouts and 503s

Critical Resolved View vendor source →

Percy experienced a critical incident on May 27, 2025 affecting Percy and App Percy and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 11:41 PM UTC
Resolved
May 28, 2025, 12:24 AM UTC
Duration
43m
Detected by Pingoru
May 27, 2025, 11:41 PM UTC

Affected components

PercyApp PercyAPI

Update timeline

  1. investigating May 28, 2025, 12:15 AM UTC

    We are currently investigating this issue.

  2. identified May 28, 2025, 12:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 28, 2025, 12:22 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 28, 2025, 12:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 28, 2025, 12:24 AM UTC

    This incident has been resolved.