Percy experienced a critical incident on June 12, 2025 affecting Percy and App Percy and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:32 PM UTC
We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available.
- investigating Jun 12, 2025, 06:44 PM UTC
We are continuing to investigate this issue.
- identified Jun 12, 2025, 07:42 PM UTC
We are experiencing a partial service disruption due to widespread outages with our cloud providers, including Cloudflare and GCP. Our team is actively monitoring the situation and will post further updates as they become available.
- monitoring Jun 12, 2025, 08:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 08:56 PM UTC
This incident has been resolved.