Percy incident

Intermittent renderer blocking

Major Resolved View vendor source →

Percy experienced a major incident on August 16, 2022 affecting Rendering infrastructure, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 02:41 PM UTC
Resolved
Aug 16, 2022, 03:11 PM UTC
Duration
30m
Detected by Pingoru
Aug 16, 2022, 02:41 PM UTC

Affected components

Rendering infrastructure

Update timeline

  1. monitoring Aug 16, 2022, 02:41 PM UTC

    We have identified an issue where our CDN provider is intermittently blocking some requests in Percy's rendering infrastructure, which is causing some renders to appear as a "Forbidden" page. We have made a configuration change and are monitoring the results.

  2. resolved Aug 16, 2022, 03:11 PM UTC

    This incident has been resolved.