Percy incident

Intermittent prompts showing up in Safari on iPhone snapshots

Minor Resolved View vendor source →

Percy experienced a minor incident on June 2, 2023 affecting Rendering infrastructure, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 04:38 PM UTC
Resolved
Jun 02, 2023, 07:35 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 02, 2023, 04:38 PM UTC

Affected components

Rendering infrastructure

Update timeline

  1. investigating Jun 02, 2023, 04:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 02, 2023, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 02, 2023, 06:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 02, 2023, 07:35 PM UTC

    Percy builds running on Safari on iPhone browser had popups showing up intermittently. We have rolled out a patch to address these popups and expect them to not show up in customer sessions anymore. We'll be actively monitoring the situation and taking appropriate steps to prevent such instances in the future.