Percy incident

Percy is intermittently inaccessible and returning 503/504

Major Resolved View vendor source →

Percy experienced a major incident on July 3, 2024 affecting Percy and Web and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 12:39 PM UTC
Resolved
Jul 03, 2024, 12:43 PM UTC
Duration
3m
Detected by Pingoru
Jul 03, 2024, 12:39 PM UTC

Affected components

PercyWebAPI

Update timeline

  1. investigating Jul 03, 2024, 03:14 PM UTC

    We are currently investigating this issue.

  2. identified Jul 03, 2024, 03:15 PM UTC

    We experienced heavy load in this duration - the queues are clearing up

  3. resolved Jul 03, 2024, 03:16 PM UTC

    This incident has been resolved.