PerceptionPoint experienced a notice incident on May 19, 2026 affecting Email Scanning, lasting 16s. The incident has been resolved; the full update timeline is below.
Affected components
Email Scanning
Update timeline
- investigating May 19, 2026, 03:29 PM UTC
We experienced a temporary issue that caused some inbound (with semi-inline connection) messages to fail delivery, with senders receiving the following NDR: “This message could not be delivered due to a recipient error. Please try again later.” The issue has now been resolved, and email flow is back to normal. The system is up and running again, and the NDRs should no longer occur.
- resolved May 19, 2026, 03:29 PM UTC
This incident has been resolved.