Pencil experienced a minor incident on October 21, 2024 affecting Pencil App, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Pencil App
Update timeline
- identified Oct 21, 2024, 07:05 AM UTC
We are currently experiencing degraded performance due to an issue with a third-party queuing service. This is impacting system responsiveness, and you may notice slower performance as a result. Our team is actively monitoring the situation and working with the provider to resolve the issue as quickly as possible.
- monitoring Oct 21, 2024, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2024, 10:08 AM UTC
This incident has been resolved.