Pencil incident

Intermittent network issues

Minor Resolved View vendor source →

Pencil experienced a minor incident on July 30, 2025 affecting Pencil PRO and Pencil App, lasting 22h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 06:22 AM UTC
Resolved
Jul 31, 2025, 05:16 AM UTC
Duration
22h 53m
Detected by Pingoru
Jul 30, 2025, 06:22 AM UTC

Affected components

Pencil PROPencil App

Update timeline

  1. identified Jul 30, 2025, 06:22 AM UTC

    We are currently observing intermittent network issues affecting our platform, primarily due to an ongoing Cloudflare outage in the Asia region. This may cause partial unavailability or degraded performance for some users. We are monitoring the situation closely and will provide updates as we learn more.

  2. resolved Jul 31, 2025, 05:16 AM UTC

    This incident has been resolved.