Pencil experienced a minor incident on July 31, 2025 affecting Pencil PRO and Pencil App, lasting 6h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Pencil PROPencil App
Update timeline
- investigating Jul 31, 2025, 05:42 AM UTC
Investigating – Cloudflare is currently investigating network connectivity issues affecting users in India. This may result in intermittent access issues for our platform for users in the region. We are monitoring the situation and will provide updates as they become available.
- investigating Jul 31, 2025, 07:06 AM UTC
We are continuing to investigate this issue.
- resolved Jul 31, 2025, 11:44 AM UTC
This incident has been resolved