Pencil experienced a minor incident on March 31, 2026 affecting Pencil PRO and Pencil App, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Pencil PROPencil App
Update timeline
- investigating Mar 31, 2026, 02:15 PM UTC
We are currently observing an increased error rate when using the Nano Banana Pro model from Google. Our team is actively investigating the issue and working with the provider to identify the root cause. We will share further updates as soon as more information becomes available.
- resolved Apr 01, 2026, 07:28 PM UTC
This incident has been resolved.