Pencil experienced a major incident on April 16, 2026 affecting Pencil PRO, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Pencil PRO
Update timeline
- investigating Apr 16, 2026, 08:38 AM UTC
We are currently experiencing issues with some APIs on the platform. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We will share further updates as soon as more information becomes available. Thank you for your patience.
- monitoring Apr 16, 2026, 09:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 10:12 AM UTC
This incident has been resolved.