Pencil experienced a minor incident on May 8, 2026 affecting Pencil PRO, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Pencil PRO
Update timeline
- investigating May 08, 2026, 06:17 PM UTC
We have identified a network traffic spike issue affecting the queue cluster. Our engineering team is actively investigating the root cause and working on mitigation steps to stabilize the environment. Some production workloads may experience intermittent delays during this period. We will continue to provide updates as we learn more. Thank you for your patience.
- monitoring May 08, 2026, 06:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 07:41 PM UTC
This incident has been resolved.