Pencil incident

3P Agent Tool Connectivity Issues

Minor Resolved View vendor source →

Pencil experienced a minor incident on May 25, 2026 affecting Pencil PRO and Pencil App and 1 more component, lasting 22h 43m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 11:01 AM UTC
Resolved
May 26, 2026, 09:44 AM UTC
Duration
22h 43m
Detected by Pingoru
May 25, 2026, 11:01 AM UTC

Affected components

Pencil PROPencil AppPencil China (Decommissioned)

Update timeline

  1. investigating May 25, 2026, 11:01 AM UTC

    Some third-party connections are temporarily disrupted. We are actively working on a resolution.

  2. resolved May 26, 2026, 09:44 AM UTC

    This incident has been resolved.