Pencil experienced a minor incident on May 27, 2026 affecting Pencil PRO and Pencil App and 1 more component, lasting 41d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Pencil PROPencil AppPencil China (Decommissioned)
Update timeline
- investigating May 27, 2026, 11:23 AM UTC
We're currently working through a temporary issue affecting the Kling model. While we address this, please refrain from using Kling and continue with the other available models on the platform. We'll share an update as soon as the service is fully available again
- investigating Jun 09, 2026, 11:42 AM UTC
We are continuing to investigate this issue.
- resolved Jul 08, 2026, 07:35 AM UTC
This incident has been resolved.