PDQ experienced a minor incident on September 25, 2025 affecting App Licensing and Distribution and Configuration Profile Distribution and 1 more component, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
App Licensing and DistributionConfiguration Profile DistributionApple Business Manager Device Assignment Sync (DEP)
Update timeline
- monitoring Sep 25, 2025, 09:01 PM UTC
Observed performance degradation of the SimpleMDM service. This may have caused delayed delivery of profile and app installations and intermittent enrollment errors. A resolution has been identified and implemented, but we are continuing to monitor.
- resolved Sep 26, 2025, 08:07 AM UTC
This incident has been resolved.