Login failure - Desktop and Web consoles

Update timeline

1. investigating Feb 11, 2026, 02:37 PM UTC

   We are investigating an issue preventing users from logging in to the desktop and web consoles for Smart Deploy.

2. investigating Feb 11, 2026, 02:51 PM UTC

   Users are beginning to be able to access the desktop app, web portal still appears affected.

3. investigating Feb 11, 2026, 07:05 PM UTC

   We are continuing to investigate the issue.

4. investigating Feb 11, 2026, 08:49 PM UTC

   We are continuing to investigate issues into the authentication rate-limiting we are experiencing from Azure

5. identified Feb 11, 2026, 10:46 PM UTC

   We believe we have identified a potential cause for the authentication issue and are beginning to roll out the implementation to address this.

6. identified Feb 12, 2026, 12:03 AM UTC

   We are pushing out changes to address some new issues causing the problem to persist with our earlier update. A new build for our servers should be deployed soon.

7. monitoring Feb 12, 2026, 12:58 AM UTC

   We are seeing a dramatic increase in the login and system health for Smart Deploy. We are monitoring to ensure we remain stable through the evening.

8. resolved Feb 12, 2026, 03:08 PM UTC

   Authentication remains stable and we're confident in resolving the issue at this time.