PDQ incident

SimpleMDM - Intermittent 403 errors

Minor Resolved View vendor source →

PDQ experienced a minor incident on February 16, 2026 affecting App Licensing and Distribution and Configuration Profile Distribution, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 09:39 PM UTC
Resolved
Feb 16, 2026, 11:11 PM UTC
Duration
1h 32m
Detected by Pingoru
Feb 16, 2026, 09:39 PM UTC

Affected components

App Licensing and DistributionConfiguration Profile Distribution

Update timeline

  1. investigating Feb 16, 2026, 09:39 PM UTC

    Customers report intermittently seeing 403 errors when attempting to make changes via UI or API. Currently it does not appear to be affecting all customers or actions. We are investigating.

  2. monitoring Feb 16, 2026, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 11:11 PM UTC

    This incident has been resolved.