PDQ experienced a minor incident on April 9, 2026 affecting Automations, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Automations
Update timeline
- investigating Apr 09, 2026, 05:02 PM UTC
We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.
- investigating Apr 09, 2026, 06:02 PM UTC
We are continuing to investigate the issue.
- monitoring Apr 09, 2026, 07:16 PM UTC
A fix has been implemented. Group recounts are still behind, but catching up. We are monitoring the fix to make sure the groups continue to update counts.
- investigating Apr 09, 2026, 07:39 PM UTC
After monitoring the implemented fix we determined the issue is still occurring and are back to investigating the issue. Group count updates are delayed.
- resolved Apr 09, 2026, 09:00 PM UTC
All delays have now caught up and group counts are up to date.