PDQ incident

Delay in Group Recounts

Minor Resolved View vendor source →
Started
Apr 09, 2026, 05:02 PM UTC
Resolved
Apr 09, 2026, 09:00 PM UTC
Duration
3h 57m
Detected by Pingoru
Apr 09, 2026, 05:02 PM UTC

Affected components

Automations

Update timeline

  1. investigating Apr 09, 2026, 05:02 PM UTC

    We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.

  2. investigating Apr 09, 2026, 06:02 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Apr 09, 2026, 07:16 PM UTC

    A fix has been implemented. Group recounts are still behind, but catching up. We are monitoring the fix to make sure the groups continue to update counts.

  4. investigating Apr 09, 2026, 07:39 PM UTC

    After monitoring the implemented fix we determined the issue is still occurring and are back to investigating the issue. Group count updates are delayed.

  5. resolved Apr 09, 2026, 09:00 PM UTC

    All delays have now caught up and group counts are up to date.

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