PBS experienced a minor incident on July 15, 2025 affecting PBS Website and PBS Mobile and OTT Apps, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
PBS WebsitePBS Mobile and OTT Apps
Update timeline
- investigating Jul 15, 2025, 01:09 PM UTC
We are currently investigating reported issues with login on the PBS website and apps. Please follow this page for further updates as we learn more.
- monitoring Jul 15, 2025, 02:11 PM UTC
Mitigation measures are in place, and we are beginning to see improvements with the site and app. We will continue to monitor the incident and work on further solutions as needed.
- resolved Jul 15, 2025, 04:42 PM UTC
This incident has been resolved. If you encounter any further issues, please submit a ticket at digitalsupport.pbs.org