PBS is currently experiencing a major incident affecting PBS Mobile and OTT Apps, which began 4h ago. The vendor's full update timeline is below.
Affected components
PBS Mobile and OTT Apps
Update timeline
- investigating Jun 22, 2026, 02:22 PM UTC
We're currently investigating an issue which is preventing users on some Samsung TV models from opening and loading the PBS app. Users may report seeing a solid blue screen, a dark screen, or a loading icon that never completes when they open the app. We believe the majority of users are on 2017 Samsung TV models, most often notated with an 'M' or 'MU' in the model number. Other devices that support the PBS app and Samsung TVs released after 2017 appear to be unaffected by this issue. We'll continue to update this page as our investigation continues.