PayU Europe incident

Problem with notifications

Critical Resolved View vendor source →

PayU Europe experienced a critical incident on May 17, 2025 affecting Notifications, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2025, 08:37 PM UTC
Resolved
May 17, 2025, 08:50 PM UTC
Duration
13m
Detected by Pingoru
May 17, 2025, 08:37 PM UTC

Affected components

Notifications

Update timeline

  1. investigating May 17, 2025, 08:37 PM UTC

    today, on 17.05.2025 from 22:16 CEST, shops are not receiving transaction status notifications. The transactions are accepted. We have immediately started working on resolving the issue.

  2. investigating May 17, 2025, 08:41 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 17, 2025, 08:50 PM UTC

    This incident has been resolved.