PAYTEF incident

Vuelve a caer REDSYS

Major Resolved View vendor source →

PAYTEF experienced a major incident on May 20, 2022 affecting Operativa Transaccional and Centro Procesador 1, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 02:07 PM UTC
Resolved
May 20, 2022, 05:05 PM UTC
Duration
2h 57m
Detected by Pingoru
May 20, 2022, 02:07 PM UTC

Affected components

Operativa TransaccionalCentro Procesador 1

Update timeline

  1. identified May 20, 2022, 02:07 PM UTC

    REDSYS acaba de caer de nuevo, hemos avisado, vamos monitorizando

  2. monitoring May 20, 2022, 02:09 PM UTC

    Parece que ha recuperado, activamos de nuevo la conexion

  3. identified May 20, 2022, 03:06 PM UTC

    Ha vuelto a caer; hablamos con CPD

  4. identified May 20, 2022, 03:07 PM UTC

    Nos informan de que hay un fallo de Hardware.

  5. monitoring May 20, 2022, 03:12 PM UTC

    Vemos que ha levantado de nuevo, volvemos a activar conexión.

  6. resolved May 20, 2022, 05:05 PM UTC

    De momento el incidente ha sido resuelto.