PAYTEF incident

Caida de Redsys

Major Resolved View vendor source →

PAYTEF experienced a major incident on November 23, 2023 affecting Operativa Transaccional and Centro Procesador 1, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 08:07 PM UTC
Resolved
Nov 23, 2023, 08:48 PM UTC
Duration
40m
Detected by Pingoru
Nov 23, 2023, 08:07 PM UTC

Affected components

Operativa TransaccionalCentro Procesador 1

Update timeline

  1. identified Nov 23, 2023, 08:07 PM UTC

    Redsys nos reporta que acaban de tener una incidencia como la del otro dia. En cuanto tengamos mas informacion les iremos avisando.

  2. identified Nov 23, 2023, 08:27 PM UTC

    Nos informa Redsys que está recuperando poco a poco el servicio, esperan que no tarde demasiado.

  3. monitoring Nov 23, 2023, 08:33 PM UTC

    Vemos que ya ha restaurado servicio; dejamos activado y monitorizamos que siga operativo antes de cerrar incidencia.

  4. resolved Nov 23, 2023, 08:48 PM UTC

    De momento Redsys sigue funcionando con normalidad; cerramos incidencia