Payt incident

[Zorg] Problemen met WeFact koppeling / [Healthcare] Disrupted WeFact integration

Major Resolved View vendor source →

Payt experienced a major incident on May 18, 2026, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 10:38 AM UTC
Resolved
May 18, 2026, 11:11 AM UTC
Duration
33m
Detected by Pingoru
May 18, 2026, 10:38 AM UTC

Update timeline

  1. investigating May 18, 2026, 10:38 AM UTC

    **NL** Er lijkt een storing te zijn bij WeFact. Mondzorg klanten van Payt met de clearing-module kunnen daarom problemen ondervinden bij o.a. het registreren van betalingen, crediteren en factureren. Acties worden mogelijk niet correct verwerkt in WeFact. We zijn op de hoogte van het probleem en hebben contact met WeFact. **EN** There seems to be a disruption at WeFact. Dental care users of Payt with the clearing module may therefore experience issues with registering payments, crediting, and invoicing. Actions may not be processed correctly in WeFact. We are aware of the issue and are in contact with WeFact.

  2. resolved May 18, 2026, 11:11 AM UTC

    **NL** De problemen zijn opgelost. **EN** The issues have been resolved.