Payt Outage History

Payt is up right now

Payt had 8 outages in the last 2 years totaling 92h 16m of downtime — averaging 0.3 incidents per month.

There were 8 Payt outages since July 30, 2025 totaling 92h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.paytsoftware.com

Major May 21, 2026

Documenten niet downloadbaar / Documents temporarily unavailable for download

Detected by Pingoru
May 21, 2026, 07:45 AM UTC
Resolved
May 21, 2026, 08:56 AM UTC
Duration
1h 11m
Timeline · 2 updates
  1. investigating May 21, 2026, 07:45 AM UTC

    **NL** Documenten zoals factuurdocumenten, UBL-bestanden en bijlagen kunnen momenteel niet worden gedownload. We zijn het probleem aan het onderzoeken en zullen deze pagina bijwerken zodra we meer weten. **EN** Documents such as invoice documents, UBL files, and attachments cannot currently be downloaded. We are investigating the issue and will update this page as soon as we have more information.

  2. resolved May 21, 2026, 08:56 AM UTC

    **NL** Een ontbrekende configuratie-instelling zorgde ervoor dat bestanden niet konden worden gedownload. Dit is opgelost en documenten zijn weer te downloaden. **EN** A missing configuration setting prevented files from being downloaded. This has been fixed and documents can be downloaded again.

Read the full incident report →

Major May 18, 2026

[Zorg] Problemen met WeFact koppeling / [Healthcare] Disrupted WeFact integration

Detected by Pingoru
May 18, 2026, 10:38 AM UTC
Resolved
May 18, 2026, 11:11 AM UTC
Duration
33m
Timeline · 2 updates
  1. investigating May 18, 2026, 10:38 AM UTC

    **NL** Er lijkt een storing te zijn bij WeFact. Mondzorg klanten van Payt met de clearing-module kunnen daarom problemen ondervinden bij o.a. het registreren van betalingen, crediteren en factureren. Acties worden mogelijk niet correct verwerkt in WeFact. We zijn op de hoogte van het probleem en hebben contact met WeFact. **EN** There seems to be a disruption at WeFact. Dental care users of Payt with the clearing module may therefore experience issues with registering payments, crediting, and invoicing. Actions may not be processed correctly in WeFact. We are aware of the issue and are in contact with WeFact.

  2. resolved May 18, 2026, 11:11 AM UTC

    **NL** De problemen zijn opgelost. **EN** The issues have been resolved.

Read the full incident report →

Major October 7, 2025

Probleem met e-mailverzending / Issue with email sending

Detected by Pingoru
Oct 07, 2025, 12:44 PM UTC
Resolved
Oct 07, 2025, 02:00 PM UTC
Duration
1h 15m
Timeline · 1 update
  1. resolved Oct 07, 2025, 02:00 PM UTC

    **NL** Het probleem is opgelost. E-mails worden weer correct verzonden. Eventuele e-mails die eerder niet konden worden verstuurd, worden alsnog verzonden (afhankelijk van de 'Factuurtraject' instellingen van de administratie). **EN** The issue has been resolved. Emails are now beint sent correctly again. Any emails that were previously not sent will still be sent (depending on the 'Invoicing' settings in your administration).

Read the full incident report →

Major August 8, 2025

Connection issues with Exact Online

Detected by Pingoru
Aug 08, 2025, 11:50 AM UTC
Resolved
Aug 09, 2025, 11:56 AM UTC
Duration
1d
Timeline · 1 update
  1. resolved Aug 09, 2025, 11:56 AM UTC

    **NL** Exact Online heeft het probleem opgelost. Het is weer mogelijk om een nieuwe import te starten. **EN** Exact Online has resolved the issue. It is possible again to start a new import.

Read the full incident report →

Major July 30, 2025

Bewerken van gebruikers niet mogelijk / Editing users not possible

Detected by Pingoru
Jul 30, 2025, 02:50 PM UTC
Resolved
Jul 31, 2025, 06:51 AM UTC
Duration
16h 1m
Timeline · 1 update
  1. resolved Jul 31, 2025, 06:51 AM UTC

    **NL** De problemen met het bewerken van de rechten van andere gebruikers zijn opgelost. Bedankt voor je geduld en onze excuses voor het ongemak. **EN** The problems with editing other users' rights have been resolved. Thank you for your patience and our apologies for the inconvenience.

Read the full incident report →