Paystack incident

South Africa: Preauthorizations failing

Minor Resolved

Paystack experienced a minor incident on July 15, 2026 affecting SOUTH AFRICA (Cards), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 09:02 AM UTC
Resolved
Jul 15, 2026, 09:28 AM UTC
Duration
26m
Detected by Pingoru
Jul 15, 2026, 09:02 AM UTC

Affected components

SOUTH AFRICA (Cards)

Update timeline

  1. investigating Jul 15, 2026, 09:02 AM UTC

    We are seeing an increase in failures for preauthorization initilize requests. The issue has been escalated to our 3rd party partners.

  2. monitoring Jul 15, 2026, 09:17 AM UTC

    The issue was related to the Mastercard 3DS incident. It has recovered now. We will continue to monitor.

  3. resolved Jul 15, 2026, 09:28 AM UTC

    This incident has been resolved.