Paystack incident

Nigeria: Delay in Completing Transfers and Direct Debit Transactions

Major Resolved

Paystack experienced a major incident on July 9, 2026 affecting NIGERIA (Bank) and NIGERIA (Managed Accounts) and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 01:27 PM UTC
Resolved
Jul 09, 2026, 04:54 PM UTC
Duration
3h 27m
Detected by Pingoru
Jul 09, 2026, 01:27 PM UTC

Affected components

NIGERIA (Bank)NIGERIA (Managed Accounts)NIGERIA (Bank Transfer)NIGERIA (Direct Debit)

Update timeline

  1. identified Jul 09, 2026, 01:27 PM UTC

    We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause.

  2. monitoring Jul 09, 2026, 01:48 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 09, 2026, 04:54 PM UTC

    This incident has been resolved.