Paystack incident

Nigeria: Bank Transfers High Timeout Rate

Minor Resolved View vendor source →

Paystack experienced a minor incident on May 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 12:30 PM UTC
Resolved
May 04, 2026, 12:30 PM UTC
Duration
Detected by Pingoru
May 04, 2026, 12:30 PM UTC

Update timeline

  1. resolved May 04, 2026, 12:30 PM UTC

    Type: Incident Duration: 7 hours and 19 minutes Affected Components: Bank, Managed Accounts, Bank Transfer May 4, 12:30:32 GMT+0 - Investigating - We are experiencing high processing times from the Central Switch for Bank Transfers in Nigeria. This impacts collections and outward transfers, we are working with them to resolve this as soon as possible. May 4, 16:58:32 GMT+0 - Monitoring - Bank transfer processing times have stabilised, we are currently monitoring performance across collections and disbursements. We are also in close communication with the Central Switch May 4, 19:50:01 GMT+0 - Resolved - This incident has been fully resolved.