Paystack experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 20, 2026, 04:00 PM UTC
Type: Incident Duration: 16 hours and 37 minutes Affected Components: Mobile Money, Mobile Money May 20, 16:00:00 GMT+0 - Identified - We're currently experiencing intermittent issues with MTN Mobile Money transactions due to USSD push failures on MTN's platform. As a result, some customers may not receive the USSD prompt to authorize their payments, causing transactions to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We'll share further updates as soon as they are available. May 20, 19:39:58 GMT+0 - Resolved - This incident has been resolved. May 20, 20:10:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 21, 08:37:24 GMT+0 - Resolved - This incident has been resolved.