Paystack incident

Nigeria: Degraded performance on Bank Transfers

Major Resolved

Paystack experienced a major incident on May 26, 2026 affecting NIGERIA (Bank) and NIGERIA (Managed Accounts), lasting 20h 45m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 01:43 PM UTC
Resolved
May 27, 2026, 10:29 AM UTC
Duration
20h 45m
Detected by Pingoru
May 26, 2026, 01:43 PM UTC

Affected components

NIGERIA (Bank)NIGERIA (Managed Accounts)

Update timeline

  1. investigating May 26, 2026, 01:43 PM UTC

    The Central Switch is experiencing a degraded service, causing high resolution times for bank transfers. This is an industry-wide issue affecting multiple institutions, and their team is currently working on a resolution. We are monitoring the situation closely.

  2. monitoring May 26, 2026, 07:34 PM UTC

    A fix has been put in place, and we are currently monitoring the result.

  3. resolved May 27, 2026, 10:29 AM UTC

    This incident has been fully resolved.