Paystack incident

Nigeria: Increased Failures on Zenith Bank Card Transactions

Minor Resolved

Paystack experienced a minor incident on May 23, 2026 affecting NIGERIA (Cards), lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 10:12 AM UTC
Resolved
May 23, 2026, 12:35 PM UTC
Duration
2h 23m
Detected by Pingoru
May 23, 2026, 10:12 AM UTC

Affected components

NIGERIA (Cards)

Update timeline

  1. investigating May 23, 2026, 10:12 AM UTC

    We are currently observing an increase in failures on transactions made with Zenith Bank cards. This is as a result of a bank downtime and we are working with the Zenith Bank team to resolve the issue as quickly as possible. We apologize for any inconvenience this might cause.

  2. resolved May 23, 2026, 12:35 PM UTC

    This incident has been resolved.