Paysafe experienced a minor incident on August 22, 2026 affecting PIX, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2026, 07:24 AM UTC
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0318374
- monitoring Aug 22, 2026, 11:24 AM UTC
Our provider PIX implemented a solution, and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0318374
- resolved Aug 22, 2026, 02:19 PM UTC
The incident has been resolved successfully and the impacted services are restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PIX was remediating the situation. MIM Paysafe Reference ID:INC0318374