Paysafe experienced a minor incident on March 6, 2026 affecting Cardinal Commerce (3DS2), lasting 6h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 06, 2026, 02:37 AM UTC
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299408
- monitoring Mar 06, 2026, 08:44 AM UTC
Our partner Cardinal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0299408
- resolved Mar 06, 2026, 08:57 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0299408