Paysafe experienced a minor incident on May 8, 2026 affecting Card payments API and Unity Payments API, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 12:24 PM UTC
We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0306292
- monitoring May 08, 2026, 12:31 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0306292
- resolved May 08, 2026, 12:57 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0306292