Payrexx incident

Problem with the sending of invoices

Notice Resolved View vendor source →

Payrexx experienced a notice incident on June 12, 2025 affecting API, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:13 AM UTC
Resolved
Jun 12, 2025, 07:49 AM UTC
Duration
35m
Detected by Pingoru
Jun 12, 2025, 07:13 AM UTC

Affected components

API

Update timeline

  1. investigating Jun 12, 2025, 07:13 AM UTC

    Since yesterday evening at 4 pm, the Bill API (creation of invoices) no longer works properly. Invoices were created but not sent and accordingly no response was sent to the requesting server. We are currently deploying a hotfix that should fix the problem.

  2. resolved Jun 12, 2025, 07:49 AM UTC

    The problem with sending the invoices has been fixed with a hotfix. Correct functioning is still being monitored. We recommend deleting the affected invoices and creating new invoices.