Payrexx incident

Custom Domains Not Accessible

Minor Resolved View vendor source →

Payrexx experienced a minor incident on June 11, 2024 affecting Servers and Merchant Backend, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 06:55 AM UTC
Resolved
Jun 11, 2024, 08:36 AM UTC
Duration
1h 41m
Detected by Pingoru
Jun 11, 2024, 06:55 AM UTC

Affected components

ServersMerchant Backend

Update timeline

  1. investigating Jun 11, 2024, 06:55 AM UTC

    We are currently investigating this issue. This is only impacting customers using the custom domain feature.

  2. identified Jun 11, 2024, 07:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2024, 07:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2024, 08:36 AM UTC

    This incident has been resolved.