Payrexx incident

Payment Problems with the Payrexx Platform

Notice Resolved View vendor source →

Payrexx experienced a notice incident on December 13, 2024 affecting Payrexx Payment and Payment Adapters and 1 more component, lasting 53s. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 03:35 PM UTC
Resolved
Dec 13, 2024, 03:36 PM UTC
Duration
53s
Detected by Pingoru
Dec 13, 2024, 03:35 PM UTC

Affected components

Payrexx PaymentPayment AdaptersAPI

Update timeline

  1. investigating Dec 13, 2024, 03:35 PM UTC

    Since around 15:45 we have a problem with the API connection at merchant accounts. The payments are actually not working. Our team of specialists is already working hard to solve the problem.

  2. resolved Dec 13, 2024, 03:36 PM UTC

    This incident has been resolved.