Payrexx incident

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Notice Resolved View vendor source →

Payrexx experienced a notice incident on May 28, 2024 affecting Payrexx Payment and Payment Adapters, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 10:39 AM UTC
Resolved
May 28, 2024, 02:17 PM UTC
Duration
3h 38m
Detected by Pingoru
May 28, 2024, 10:39 AM UTC

Affected components

Payrexx PaymentPayment Adapters

Update timeline

  1. investigating May 28, 2024, 10:39 AM UTC

    TWINT is currently not available, no payments can be processed via TWINT. We will inform you as soon as we receive more information about this incident from TWINT.

  2. resolved May 28, 2024, 02:17 PM UTC

    We identified an increased error rate while processing payments with TWINT between 09:30 and 12:00 UTC. The situation has normalized.