Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Payanywhere - System Issue

Critical Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a critical incident on December 16, 2022 affecting Payanywhere and Payments Hub - Merchant Portal, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 07:39 PM UTC
Resolved
Dec 17, 2022, 12:46 AM UTC
Duration
5h 7m
Detected by Pingoru
Dec 16, 2022, 07:39 PM UTC

Affected components

PayanywherePayments Hub - Merchant Portal

Update timeline

  1. investigating Dec 16, 2022, 07:39 PM UTC

    We are currently investigating an issue impacting the Payanywhere platform.

  2. identified Dec 16, 2022, 09:04 PM UTC

    We are continuing to work the issue and plan to have an ETA shortly.

  3. monitoring Dec 16, 2022, 10:49 PM UTC

    The problem has been identified and an fix is being implemented. Users may continue to see slow response and timeouts while using the app and portal during the recovery process.

  4. resolved Dec 17, 2022, 12:46 AM UTC

    This incident has been resolved, all services have been restored and are operating as expected,