Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Payanywhere and Payments Hub - Processing Delays

Minor Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a minor incident on December 19, 2022 affecting Payanywhere and Payments Hub - Merchant Portal, lasting 12h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 03:53 PM UTC
Resolved
Dec 20, 2022, 04:12 AM UTC
Duration
12h 19m
Detected by Pingoru
Dec 19, 2022, 03:53 PM UTC

Affected components

PayanywherePayments Hub - Merchant Portal

Update timeline

  1. investigating Dec 19, 2022, 03:53 PM UTC

    We are currently experiencing higher than usual volume. Users may experience slower than usual processing times.

  2. investigating Dec 19, 2022, 07:14 PM UTC

    Users may continue to experience slower than usual processing times. We are currently investigating and are working toward a full recovery.

  3. investigating Dec 19, 2022, 09:54 PM UTC

    Users may continue to experience slower than usual processing times. We do not have an ETA at this time but are working toward a full recovery.

  4. monitoring Dec 19, 2022, 11:44 PM UTC

    Users should start seeing gradual improvements to processing times. We are continuing to monitor this event.

  5. resolved Dec 20, 2022, 04:12 AM UTC

    We have released a fix so that processing is back up and running. We are continuing to monitor the event to ensure that all systems remain fully operational.