Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

NAB - Merchant Enrollment / Payments Hub

Major Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a major incident on June 13, 2023 affecting Merchant Enrollment and Payments Hub - Merchant Portal and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:23 PM UTC
Resolved
Jun 13, 2023, 09:03 PM UTC
Duration
1h 39m
Detected by Pingoru
Jun 13, 2023, 07:23 PM UTC

Affected components

Merchant EnrollmentPayments Hub - Merchant PortalAgent Portal & Reporting

Update timeline

  1. identified Jun 13, 2023, 07:23 PM UTC

    The team is investing a downstream issues that are impacting multiple services. New sign ins to Payments Hub are impacted as is Merchant Enrollment.

  2. resolved Jun 13, 2023, 09:03 PM UTC

    This issue has been resolved, Payments Hub and the Merchant Enrollment have been fully restored. All systems are operational.